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Parent Information
Policies and Guidelines at Kiki's
IMPORTANT INFORMATION FOR PARENTS OF KIKI'S GYMNASTS
Our policies are listed below, please do not hesitate to contact us with any questions!
All families are required to have a credit card on file for autopay. Monthly fees and remaining balances for the upcoming month will be charged on the 25th of each month. You may use another card, check or cash at any time before the 25th of the month, and your card will not be charged. The fee per class is based on the length of each class and the number of maximum students allowed in the class.
We take check, cash, Discover, Visa and Mastercard. You may log into your portal to change your billing info at anytime.
MEMBERSHIP FEES
There is an annual fee of $60 for each student enrolled. Your child receives a Kiki's Gymnastics t-shirt and a membership card that has multiple discount punches on it. It is valid for a true year from the date you purchase it. You only pay for the 1st 2 memberships in a family, up to any number of children.
MAKE-UP POLICY
Missed a class? No problem, we always keep your makeups, they never go away! As long as you are paid and enrolled in a class, you may make up in another equivalent class that is not full. Please call ahead to make sure we have room, 517-668-0805. We do not prorate for makeups. Since we always keep your makeups recorded, you cannot prorate a month and use the rest for makeup days.
LATE FEE/RETURNED CHECK POLICY
There are no late fees for Recreational classes! Please keep in mind that if your payment has still not been received by the 1st, you forfeit your spot and you must pay for that month to get their spot back. The best way to not lose your spot is to have an updated card on file.
A $25 returned check fee will be charged for returned checks due to insufficient funds.
DISCOUNTS!
For each child you have in class we will deduct 10% off of those classes each month. This is for all children you have signed up, there is no limit. 1:1 do not get a discount
WITHDRAWAL
Simply let us know before the 25th of the month by calling us, emailing or filling out a red drop form in the Office, if your child needs to take time off. Your card on file will not be charged. We always hold your spot, so there is no need to contact us unless they are changing classes or dropping. As long as we receive notification of your withdrawal before the 25th, your card will not be charged (email or drop form are the best notification ways). Please let the Office know and not your coach.
if you are planning to come, but have not been able to, please let us know by the 1st, so you do not lose your spot.
REFUND POLICY
You are paying for your child's place in the class, not his or her attendance each month. Since we cannot be responsible for your child's attendance, we do not refund fees for missed classes. Please make sure to let us know before the 25th to avoid charges. You can make up any class you miss in another equivalent class, Open Gym or Tumblestar Time.
OPEN ENROLLMENT
Enrollment is always open, we have no terms. As long as there is room in an appropriate class, your child may join. If you start in the middle of a month, your tuition can be prorated for the remainder.
CLOSINGS
We are closed on the following days: Jan 1st, Easter, Memorial day, Labor day, Thanksgiving,Dec 24th-25th and Dec 31st.
If your classes fall on any of these days you can make them up.
We rarely cancel classes due to weather. If we do cancel, we will update our website and Facebook page and will send out an email. We are not affiliated with local schools, so if school is cancelled that does not mean we are closed.
